Customer Service Representative
hace 3 días
About the Role:
We are seeking a highly skilled and organized Customer Service Representative to join our team at BizLink. As a key member of our customer-facing team, you will be responsible for managing customer orders, generating invoices, and collaborating with production, planners, and shipping teams to ensure seamless order fulfillment.
Responsibilities:
- Manage customer orders from receipt to delivery, ensuring timely and accurate processing.
- Generate customer invoices and coordinate with finance team for payment processing.
- Collaborate with production, planners, and shipping teams to resolve any order-related issues.
- Run reports on sales, shipping, delivery, inventory, and customer account information to inform business decisions.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- Experience with ERP systems, preferably SAP.
- Knowledge of IATF 16949:2016.
- Proven skills with MS Office programs, particularly Excel.
- Bilingual English-Spanish proficiency.
About BizLink:
BizLink is a U.S.-headquartered and vertically integrated manufacturer of interconnect products with manufacturing in China, Malaysia, Mexico, and the U.S. We serve customers in various industries, including industrial, motor vehicle, medical device, IT, and renewable energy.
What We Offer:
BizLink offers competitive compensation and benefits, including a bonus plan linked to performance. We are an equal opportunity employer and welcome applications from qualified candidates.
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