Strategic Service Growth Manager

hace 10 horas


Xico, México Toshiba Global Commerce Solutions, Inc. A tiempo completo

Job Overview

Toshiba Global Commerce Solutions, Inc. is seeking a highly skilled Strategic Service Growth Manager to join our team. As a key member of our organization, you will be responsible for driving business growth and customer satisfaction in assigned accounts.

Estimated Salary: $120,000 - $150,000 per year

Responsibilities:

  • Growing client satisfaction and revenue for assigned customer accounts
  • Producing annual business operating plans and business performance reports
  • Tracking key milestones and ensuring TGCS meets commitments
  • Supporting business leads through new business initiatives and account onboarding
  • Growing business relationships and Global Services footprint in assigned accounts or region
  • Implementing continuous improvement plans in all service areas

Requirements:

  • Bachelor's degree
  • 4+ years of Project Management experience, 3 years in retail and TI industry
  • Project Manager Certified (PMP) for PMI or ITIL
  • MS Project experience
  • Strong multitasking and prioritization skills
  • Experience gathering and documenting functional requirements
  • Customer-facing experience

Benefits:

  • Hired directly by Toshiba, 100% under payroll
  • Benefits of the law (IMSS, INFONAVIT, December day voucher, vacation voucher)
  • Life insurance, major medical expenses, and dental coverage
  • Minor medical expenses insurance
  • Savings fund for employees
  • Pension plan
  • 12 days of vacation plus 6 floating days

Why Work with Us?

We offer a dynamic and supportive work environment that fosters professional growth and development. Our team is passionate about delivering exceptional results and making a lasting impact in the industry.


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