Customer Onboarding Specialist

hace 5 días

Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

About the Role

In this opportunity, you will be responsible for supporting customer due diligence reviews, ensuring timely receipt of customer documentation and information by working with internal partners and directly with customers.

  • Manage the customer re-validating process and handle general account maintenance.
  • Support team leaders in relation to monthly reporting and QA reviews.
  • Act as a business resource to internal business partners to address routine and non-standard issues, ensuring onboarding protocols are followed and business needs are met.
  • Support the ongoing evolution and execution of the overall customer onboarding program.
  • Generate and retrieve data for reporting purposes as requested.

About You

You could be a good fit for this role if your background includes:

  • Bachelor's Degree.
  • Prior experience in a customer service or order management role.
  • Project management skills.
  • 1-2 years of general business experience.
  • Clear and effective communication skills (written and verbal) focused on excellent customer service.
  • Excellent attention to detail and organizational ability.
  • Ability to meet deadlines under pressure.
  • Excellent PC skills and familiarity with Microsoft 365 and secure cloud services (including SharePoint and Teams), SAP, and Salesforce required.
  • Ability to establish and maintain productive internal business relationships.
  • High level of initiative and ability to perform in a fast-paced, matrix environment.

What's in it for You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • A hybrid work model that balances flexibility and collaboration.
  • Comprehensive benefit plans and flexible benefits for work-life balance.
  • A globally recognized and award-winning reputation for equality, diversity, and inclusion.
  • Access to LinkedIn Learning and internal Talent Marketplace opportunities.
  • Two paid volunteer days annually and employee-driven Business Resource Groups.

We are a purpose-driven organization that helps our customers pursue justice, truth, and transparency. At Thomson Reuters, we've been doing just that for almost 160 years, and we're looking for talented professionals like you to join our team.

  • Customer Onboarding Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity, you will play a crucial role in ensuring seamless customer onboarding experiences. As a Customer Onboarding Specialist, you will:Support customer due diligence reviews to ensure timely receipt of customer documentation and information, collaborating with internal partners and directly with customers.Manage the...

  • Customer Onboarding Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Siteminder A tiempo completo

    About the RoleWe're seeking a highly skilled and experienced Bilingual Customer Onboarding Specialist to join our team at SiteMinder. As a key member of our customer success team, you will be responsible for ensuring our customers receive the best possible experience with our product.Key ResponsibilitiesQualify customer requirements and identify the...

  • Nasdaq Onboarding Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job Title: Nasdaq Onboarding SpecialistJob Summary:We are seeking a highly skilled Nasdaq Onboarding Specialist to join our team. As a key member of our onboarding process, you will be responsible for providing essential support and guidance to customers from early stages until go-live of NTS service implementation and usage.Key Responsibilities:- Conduct...

  • Functional Onboarding Specialist

    hace 6 días

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job Title: Functional Onboarding SpecialistJob Summary: We are seeking a highly skilled Functional Onboarding Specialist to join our team at Nasdaq. As a key member of our onboarding process, you will be responsible for providing essential support and guidance to customers from early stages until go-live of NTS service implementation and usage.Key...

  • Onboarding Implementation Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México OpenTable A tiempo completo

    Onboarding SpecialistJoin OpenTable, a leading provider of online restaurant reservations and table management solutions, as we seek an experienced Onboarding Specialist to join our team. As an Onboarding Specialist, you will play a critical role in ensuring the successful onboarding of our restaurant partners, providing them with the tools and support they...

  • Onboarding Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México OpenTable A tiempo completo

    About the RoleWe are seeking a highly skilled Onboarding Specialist to join our team at OpenTable. As an Onboarding Specialist, you will play a critical role in the successful onboarding of our restaurant partners, ensuring a seamless and efficient implementation of our products and services.Key ResponsibilitiesConfigure and coordinate the onboarding process...

  • Functional Onboarding Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job Title: Functional Onboarding SpecialistAt Nasdaq, we are seeking a highly skilled Functional Onboarding Specialist to join our team. As a key member of our onboarding process, you will be responsible for providing essential support and guidance to our customers from early stages until go-live of NTS service implementation and usage.Key...

  • Functional Onboarding Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job Title: Functional Onboarding SpecialistAt Nasdaq, we are seeking a highly skilled Functional Onboarding Specialist to join our team. As a key member of our onboarding process, you will be responsible for providing essential support and guidance to our customers from early stages until go-live of NTS service implementation and usage.Key...

  • Functional Onboarding Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job Title: Functional Onboarding SpecialistAt Nasdaq, we are seeking a highly skilled Functional Onboarding Specialist to join our team. As a key member of our onboarding process, you will be responsible for providing essential support and guidance to customers from early stages until go-live of NTS service implementation and usage.Key...

  • Technical Onboarding Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job DescriptionAs a Technical Onboarding Specialist at Nasdaq, you will play a critical role in onboarding new and existing customers onto our Trade Surveillance Software as a Service (SaaS). This involves managing customer relationships, performing technical integration and data testing, and ensuring seamless onboarding experiences.Key...

  • Onboarding Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity, you will play a crucial role in ensuring seamless customer onboarding experiences. As an Onboarding Specialist, you will be responsible for:Supporting customer due diligence reviews to ensure timely receipt of customer documentation and information, collaborating with internal partners and directly with...

  • Onboarding Specialist

    hace 1 mes

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity, you will play a crucial role in ensuring seamless customer onboarding experiences. As an Onboarding Specialist, you will be responsible for:Supporting customer due diligence reviews to ensure timely receipt of customer documentation and information, collaborating with internal partners and directly with...

  • Onboarding Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity, you will play a crucial role in ensuring seamless customer onboarding experiences. As an Onboarding Specialist, you will be responsible for:Supporting customer due diligence reviews to ensure timely receipt of customer documentation and information, collaborating with internal partners and directly with...

  • Onboarding Specialist

    hace 1 mes

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity, you will play a crucial role in ensuring seamless customer onboarding experiences. As an Onboarding Specialist, you will be responsible for:Collaborating with internal partners and customers to obtain necessary documentation and information in a timely manner.Managing the customer re-validation process and handling...

  • Customer Onboarding Specialist

    hace 2 días

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity, you will support customer due diligence reviews to ensure timely receipt of customer documentation and information, working closely with internal partners and customers.Manage the customer re-validating process and handle general account maintenance.Support team leaders in monthly reporting and QA reviews, ensuring...

  • Onboarding Specialist

    hace 1 mes

    Ciudad de México, Ciudad de México OpenTable A tiempo completo

    About the RoleWe are seeking a highly skilled Onboarding Specialist to join our team at OpenTable. As an Onboarding Specialist, you will play a critical role in the successful onboarding of our restaurant partners, ensuring a seamless and efficient implementation of our products and services.Key ResponsibilitiesConfigure and coordinate the onboarding process...

  • Onboarding Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleWe are seeking a highly skilled Onboarding Specialist to join our team at Thomson Reuters. In this exciting opportunity, you will play a critical role in supporting customer due diligence reviews, ensuring timely receipt of customer documentation and information. You will work closely with internal partners and directly with customers to...

  • Onboarding Implementation Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México OpenTable A tiempo completo

    About the RoleWe are seeking a highly skilled Onboarding Implementation Specialist to join our team at OpenTable. As an Onboarding Implementation Specialist, you will be responsible for the successful onboarding of our restaurant partners. This includes configuring, coordinating, and delivering training to key staff on our Core, Pro, Basic, and additional...

  • Customer Onboarding Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this opportunity as a Customer Onboarding Specialist, you will:Support customer due diligence reviews to ensure customer documentation and information is received in a timely manner by working with internal partners and directly with customers.Manage the customer re-validating process and handle general account maintenance.Support team...

  • Onboarding Implementation Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México OpenTable A tiempo completo

    About the RoleWe are seeking a highly skilled Onboarding Implementation Specialist to join our team at OpenTable. As a key member of our Onboarding team, you will be responsible for the successful onboarding of our restaurant partners.Key ResponsibilitiesConfigure and coordinate the onboarding process for new restaurant partnersDeliver training to key staff...