Bilingual Customer Service Ambassador

hace 2 días


Saltillo, Coahuila de Zaragoza, México Busko A tiempo completo

Job Purpose:

As a Bilingual Customer Service Representative at Busko, you will be the first point of contact for a diverse range of clients, including Potential New Clients, Clients, Providers, Hospitals, Courts, Adjusters, and others. Your primary goal will be to provide exceptional first-contact experiences and services aligned with the Company mission, values, and goals.

Key Responsibilities:

**Call Management**: Identify the type of call and provide the caller with the required information and routing to the right recipient according to established processes and guidelines. Exceed expectations to ensure caller satisfaction.
- **Call Documentation**: Input all data required for each type of call on the system and, if necessary, on other internal tools aligned with processes and guidelines.

Required Competencies and Skills:

Salary: Up to $15,000.00 Mexican Pesos per month.

Tipo de puesto: Tiempo completo

Salario: $13,000.00 - $15,000.00 al mes

Horario:

Turno de 8 horas

Tipos de compensaciones:

Bono de productividad

Idioma:

Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial



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