Customer Service Operations Coordinator
hace 2 días
As a global leader in access control solutions, SKIDATA has been serving clients across the globe with its innovative products and services. Our presence can be seen in various sectors such as ski resorts, shopping malls, airports, municipalities, sports stadiums, trade shows, and amusement parks.
We are headquartered in Salzburg, Austria, with 23 subsidiaries worldwide and approximately 1000 professionals working together to deliver exceptional experiences to our clients.
Job DescriptionThis is an experienced-level position within our Service/Customer Support Department, responsible for ensuring that our installations continue to operate at their optimal level. The successful candidate will play a crucial role in supporting customer service activities to enhance productivity and perform specific regions.
The ideal candidate will be responsible for scheduling all service request orders and preventative maintenance visits, reconciling against incoming requests to ensure successful completion/response concerning agreed service contracts or priorities. Additionally, they will assist in ensuring departmental goals are met.
Key Responsibilities:
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