Customer Account Specialist
hace 3 días
At Danfoss, we're dedicated to engineering innovative solutions that enable a more sustainable future. With over 42,000 employees in more than 100 countries, our global footprint allows us to serve customers across diverse industries.
Ambitious TargetsWe've set ambitious targets to protect the environment, aiming to become CO2 neutral by 2030. Our commitment to sustainability drives us to continuously improve and develop new technologies that reduce emissions, lower energy consumption, and promote electrification.
About the RoleWe're seeking an experienced Sales Administration Analyst to join our team. As a key member of our sales administration department, you'll be responsible for establishing and maintaining excellent relationships with customers, ensuring their requirements are met while upholding our company vision and mission.
Main Responsibilities:- Customer Communication: Provide timely and effective communication with customers, addressing inquiries, resolving issues, and confirming order details.
- Order Management: Manage orders from receipt to completion, ensuring accuracy, and adhering to pre-defined procedures and rules.
- Billing and Reporting: Monitor daily billing, analyze billing dates, and extract reports on key performance indicators (KPIs) for sales and administration.
- System Maintenance: Register clients, insert price lists and discounts into the systems, and maintain data quality.
To succeed in this role, you'll need:
- A minimum of 3 years' experience in a manufacturing company, preferably with sales administration background.
- Excellent attention to detail, strong interpersonal skills, and ability to multitask.
- Advanced English language skills.
We provide a competitive salary and benefits package, including a bonus system, paid vacation, and opportunities for career development. Join our team and contribute to shaping the future of sustainable technology
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