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Group Sales Manager

hace 2 meses

Cancún, Quintana Roo, México SLS A tiempo completo

About the Role

We are seeking an experienced and high-energy Group Sales Manager to join our team at SLS Playa Mujeres Cancun, All-Inclusive Collection. As a key member of our sales team, you will be responsible for driving group sales revenue by identifying and securing group bookings, providing account management for new and existing accounts, and working with other sales team members to meet and exceed monthly revenue goals.

Key Responsibilities

  • Lead Generation
    • Identify and qualify potential leads through research and following the hotel sales strategy and goals.
    • Create and maintain customer relationships to achieve optimum market share. Understand their needs and provide tailored solutions to meet their group requirements.
  • Proposal and Presentation
    • Prepare compelling proposals and presentations to showcase our hotel's facilities, services, and offerings to prospective clients. Always maintain product knowledge including all relevant rate structures and promotional offers.
  • Negotiation and Contract Management
    • Negotiate favorable terms and contracts with clients while ensuring alignment with hotel policies and revenue objectives, prepare and conduct proper site inspections. Track the contract signing and payment within the stipulated deadlines.
  • Collaboration and Execution
    • Work closely with the events, catering, and operations teams to ensure seamless execution of group bookings and exceptional guest experiences.
  • Market Intelligence and Analysis
    • Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and threats. Adjust sales strategies accordingly.
    • Analyze sales data and market trends to forecast sales revenue accurately. Provide regular reports and updates to the Director of Group Sales.
  • Team Leadership and Development
    • Manage the group sales budget effectively, optimizing resource allocation to maximize ROI.
    • Provide guidance and support to the sales team fostering a culture of continuous learning and development.
  • Technical Skills
    • Demonstrate a thorough knowledge of Delphi and Opera, keeping that nourished with the updated information of each booking as well as its status.

Requirements

  • Education
    • Bachelor's Degree preferred.
  • Experience
    • Minimum three (3) years of sales experience in a similar sized operation required, preferably in an upscale and/or lifestyle brand hotel or luxury resort.
    • All-inclusive experience strongly preferred.
  • Skills and Qualifications
    • Comprehensive knowledge of food and beverage, catering sales, conference service and marketing management experience, guest relations, and etiquette.
    • Excellent verbal and written communication skills. Fluent in Spanish and English.
    • Basic understanding of legal contract language.
    • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values.
    • A proficient understanding of computer systems such as Opera, Microsoft Word, Excel & Outlook.

What We Offer

  • The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team that's very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
  • A competitive package and plenty of opportunity for development.
  • Discounts across the entire Ennismore family of brands.