Debt Resolution Specialist
hace 2 días
About Charter Mercantile Agency
Charter Mercantile Agency is a reputable Receivables Management Company specializing in digital and traditional debt collections, serving diverse clients across the United States.
Salary Range: $18,000.00 - $22,000.00 per month
Job Overview: We are hiring Remote Debt Collection Specialists to support our US clients in collections. The ideal candidate will have excellent communication skills and experience in debt collection, with the ability to work independently and as part of a team.
Responsibilities:
- Manage inbound and outbound calls in English or Spanish in a timely manner.
- Speak with customers about their debts and offer effective solutions to resolve them.
- Identify and escalate priority issues, and keep record of all conversations and transactions.
Requirements & Qualifications:
- Fluent in English or Spanish.
- Minimum of 1 year experience in US Debt Collections.
- Utilize own Computer and Internet connection.
- Good Listening and Negotiation skills to engage with customers.
Benefits:
- Remote work opportunity with flexible schedule.
- Competitive salary range with potential for monthly bonuses.
- Opportunity to work with a reputable company in the debt collection industry.
About the Role:
This is a unique opportunity to join a dynamic team and make a real difference in people's lives by helping them resolve their debt issues. If you have a passion for customer service and are looking for a challenging and rewarding role, we encourage you to apply.
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