Service Technician II
hace 5 días
**About Conduent Business Services**
We are a leading provider of business process services, delivering mission-critical solutions to Fortune 100 companies and over 500 governments. Our dedicated associates work tirelessly to create exceptional outcomes for our clients and the millions of people who rely on them.
**Job Summary**
We are seeking a highly skilled **Service Technician II** to join our team. As a key member of our operations team, you will be responsible for performing technical work, using data organizing and coordination skills to ensure the smooth operation of our equipment and services.
**Key Responsibilities**
- Perform business support or technical work, using data organizing and coordination skills to ensure the efficient operation of our equipment and services.
- Perform tasks based on established procedures, ensuring compliance with quality control criteria and procedures.
- Monitor equipment to ensure it is operating correctly and report any malfunctions.
- Ensure troubleshooting issues are identified and communicated to the relevant teams.
- Handle set up, installation, and readiness for operation of equipment, ensuring quality standards are met.
- Complete all required documentation to keep a record of equipment maintenance.
- May need to operate a company vehicle in order to service remote devices.
- Perform recommended preventative maintenance to ensure equipment is running at optimal levels.
- Assist and guide Level 1 technicians as needed.
- Occasionally perform all tasks from Level 1.
- Perform other duties as assigned by management.
**Requirements**
- Developed skills in a range of processes, procedures, and systems.
- Understanding of how best teams integrate and work together to achieve company goals.
- Ability to problem solve, self-guided, and evaluate issues and solutions to provide the best outcome for the client and end-users.
- Exchanges information and ideas effectively with colleagues and management.
**What We Offer**
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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