Apple Sales and Solutions Expert

hace 1 mes


Quintana Roo, México Apple A tiempo completo

Overview

At Apple, we are revolutionizing industries and crafting innovative products that enrich the lives of hundreds of millions of people around the world. Our Sales organization generates the revenue needed to fuel our ongoing development of products and services.

About the Role

The Apple Solutions Consultant is an Apple employee who serves as a brand ambassador and influencer in a Reseller's store. This role will grow Apple product sales and add-on business at the point of sale.

Key Responsibilities

  • Provide an exceptional Apple Customer Experience by becoming an expert in the Apple ecosystem.
  • Sell Apple products and solutions by communicating the benefits and value of the products through product demonstrations.
  • Conduct 1:1 and 1:many product demonstrations using worldwide developed demo scripts for guidance.
  • Build a community of loyal Apple customers who will come back to consult the ASC on future Apple purchases.
  • Help to improve the partner staffing programs at their stores.
  • Maintain the quality and appearance of the Apple Shop to provide the customer and reseller the best possible Apple experience in alignment with Apple standards.
  • Ensure that all merchandising elements - including demo content, as well as all 2D and 3D elements - are up to date and follow Apple's worldwide standards.
  • Work collaboratively with other areas of the company and provide key insights on the Apple business in a singular storefront, and identify business opportunities.
  • Closely monitor performance results and inventory levels.

Requirements

  • Minimum of two years of service/retail sales experience.
  • Extraordinary customer service skills.
  • Strong selling skills - passionate about closing sales.
  • Excellent interpersonal and communication skills.
  • Adept at communicating technical terms to a non-technical audience.

Salary

$80,000 - $100,000 per year, depending on location and experience.

Location

This position will support a Santa Fe location.


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