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Senior Service Manager
hace 2 meses
The Senior Service Manager plays a critical role in supporting and leading Customer Service Team Leads and agents in providing emergent assistance to travelers abroad. This position requires strong problem-solving, analytical, and customer service skills to effectively resolve issues and lead a high-performing team.
Key Responsibilities- Support and lead Customer Service Team Leads and agents in the diligence of their duties
- Provide emergent assistance to travelers abroad, utilizing problem-solving and analytical skills to resolve issues
- Lead an effective team that is the heart of AIG's business, acting with speed, composure, compassion, and knowledge
As a Senior Service Manager at AIG, you will be part of a dynamic team that is dedicated to providing exceptional customer service and support. We offer a challenging and rewarding work environment that allows you to grow and develop your skills.
AIG is a leading global insurance organization with a rich history of innovation and excellence. We are committed to making a positive impact on our customers' lives and communities.
