Invoice Analyst

hace 3 semanas


Santiago de Querétaro, Querétaro de Arteaga, México WK Kellogg Co A tiempo completo
Customer & Collections Management

As a key member of our team, you will be responsible for managing the full ITC process to maximize cash flow, ensuring timely payments and resolving deductions. You will collaborate with internal and external stakeholders, delivering against SLA's and KPI's, while promoting a customer-focused culture.

Key Responsibilities:

  • Manage various types of deductions, including pricing, shipment, and miscellaneous deductions.
  • Handle order holds and releases and contribute to sales strategy discussions.
  • Proactively follow up with customers to ensure invoices are received and payments are in progress.
  • Resolve aged receivables and invalid deductions by coordinating with internal teams and external buyers.
Compliance & Continuous Improvement

You will ensure adherence to WK Kellogg's ITC policies and compliance standards (GAAP, SOX, audit). You will conduct trend analysis to improve processes and systems, consistently meeting performance metrics and Service Level Agreements (SLAs).

Key Responsibilities:

  • Conduct trend analysis to improve processes and systems.
  • Ensure adherence to WK Kellogg's ITC policies and compliance standards (GAAP, SOX, audit).
  • Consistently meet performance metrics and Service Level Agreements (SLAs).
Innovation & Skill Development

You will continuously build skills through training and share best practices with peers. You will participate in process improvement projects and support efficiency and quality initiatives.

Key Responsibilities:

  • Participate in process improvement projects and support efficiency and quality initiatives.
  • Assist in system testing and pilots before implementing major changes.
  • Continuously build skills through training and share best practices with peers.

Requirements:

  • Bachelor's degree and at least 1 year of relevant experience (collections, deductions, or customer service).
  • Proficient with ERP systems and MS Office.
  • Strong verbal and written communication skills in English.

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