Customer Service Representative
hace 6 días
About FedEx
FedEx is a world-renowned company, consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.
As a reputable player in the logistics industry, we pride ourselves on our commitment to excellence, innovation and customer satisfaction.
A Career with FedEx
We are honored to be consistently ranked among the World's most valuable and admired brands. Some of our recent awards include:
- Fortune's World Most Admired Companies (14th)
- Forbes's One of the 'Best Employers for Diversity'
- GPTW's Best Workplaces in Latin America Ranking (24th)
- GPTW's 18th consecutive years ranking
- CEMEFI Certification for 13th consecutive years endorsing FedEx as a socially responsible company
- Giro Limpio certification reducing fuel consumption and greenhouse gas emissions
- Selected by GPTW among the 5 best companies to work for
About the Role
This role involves answering national calls, resolving customer issues, providing call status, opening traces and providing general information, including rates and products we offer. In addition, representatives are actively generating revenue by offering accounts.
The Ideal Candidate
To succeed in this role, you will need excellent communication skills, a strong ability to resolve problems and a passion for delivering exceptional customer service.
What We Offer
We offer a competitive salary of $**60,000 per year**, a comprehensive benefits package, opportunities for career growth and development, and a dynamic work environment.
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