Customer Service Representative with Excellent Communication Skills

hace 1 semana


Cuautitlán Izcalli, México Fedex Lac A tiempo completo

Join FedEx Lac as a Customer Service Representative and take your customer service skills to the next level.

We are seeking an experienced representative who can provide exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.

About the Role:

This is a fantastic opportunity for a motivated individual who enjoys working in a fast-paced environment and has excellent communication skills. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities:

  • Provide top-notch customer service through phone, email, or in-person interactions
  • Respond to customer inquiries and resolve issues efficiently
  • Offer solutions and recommendations to meet customer needs
  • Collaborate with colleagues to ensure seamless customer experiences
  • Maintain accurate records of customer interactions and issues

Requirements:

  • High School degree or equivalent required; 2+ years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and prioritize tasks effectively
  • Proficiency in English (written and spoken)

What We Offer:

  • A competitive salary: $45,000 - $55,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A generous paid time-off policy and holidays
  • Ongoing training and development opportunities

About Us:

FedEx Lac is a world-class company known for its commitment to excellence and customer satisfaction. We value our employees and offer a dynamic work environment that fosters growth and development.



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