Customer Service Team Lead Position

hace 3 semanas


Monterrey, Nuevo León, México Afni, Inc. A tiempo completo

**Vacante en Afni, Inc.**

Responsibilities:

• Lead a team of call center agents to drive performance and achieve results.
• Work with management and peers to discover best practices and solve challenges.
• Identify opportunities for performance improvement and implement changes.

Requirements:

• +2 years of supervisory experience.
• Background in sales, customer service, retail, telecommunications, or related field preferred.
• Strong service background with ability to drive results for the team.
• Good leadership and relationship-building skills.
• Positive attitude and ability to prioritize tasks.



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