Presales Technical Advisor Internship Specialist
hace 7 días
At HP, we're a $50+ billion company with a global presence, employing over 49,000 people in almost 200 countries. Our commitment to innovation has been driving us since 1939, and we continue to reinvent ourselves. Together, we challenge conventional thinking and push each other to surprise the world.
About the Role:
We're seeking an Inside Presales Technical Consultant to provide technical guidance for HP's Commercial portfolio of Personal Systems products, services, and solutions. Our team supports multiple languages, fostering a diverse and collaborative work environment.
Key Highlights:
This internship offers continuous face-to-face, hands-on, and virtual training sessions on cutting-edge technologies, HP's leading products, and solutions, both locally and internationally.
Mission of the Inside Presales Technical Consultant:
We aim to support sales opportunities by providing technical guidance through various communication channels. Assist our End-User sales and Channel teams in navigating Personal Systems products, solutions, and services, ensuring they secure business wins and deliver an excellent total customer experience.
Responsibilities:
Provide technical recommendations, direction, and guidance on HP Personal Systems offerings.
- Respond to and track technical questions from internal or external requestors
- Present the advantages of HP's Personal Systems products and solutions.
- Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ).
- Support sales opportunities with in-depth technical understanding of HP's offerings.
- Provide support on the status of technical and environmental regulations.
- Deliver trainings to other departments about Personal Systems products and solutions.
- Manage technical escalations and provide proactive technical updates to the sales community.
- Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources. Maintain a high level of service quality and total customer experience.
- Ensure a competitive and appropriate level of technical and professional competence.
Knowledge/Skills Required:
Advanced proficiency in spoken and written English. Proficiency in another language is advantageous.
- Student in the last year of University graduation preferably in a technical/engineering field or computer science or any related to these fields.
- Interest in computer technologies, hardware, operating systems, software, and networking technologies.
- Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.
- Self-motivated with the ability to operate with minimal tactical direction.
- Demonstrated motivation to seek knowledge and continuous learning.
Career Path:
The Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country. Potential evolution includes becoming a Senior Inside TC, Team Lead, or Supervisor. In the WW TC community, progression to Expert team member or Senior Country Field TC is achievable. Other moves to different departments i.e. Technical Marketing, Product Management, IT, etc., within the company are also possible.
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