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Customer Service Liaison
hace 1 mes
BorgWarner, a global leader in powertrain solutions, is seeking an experienced Customer Service Liaison to join our team at the SLP PDS Plant in Mexico.
As a key member of our Customer Service team, you will be responsible for ensuring customer orders are accurate and delivered on time. This will involve communicating order status and resolving any issues that may arise.
Key responsibilities include:
- Receiving information from customers and updating orders in a timely and accurate manner
- Communicating customer requirements to the Production Control area
- Requesting the shipment of available finished product inventory in a timely manner
- Providing customers with timely feedback on the status of their orders
- Placing, canceling, and expediting orders as necessary
- Representing the company in a professional manner to maintain efficient communication and a healthy working relationship with all clients
Required qualifications include:
- Bachelor's degree in Administration, International Trade, Economics, or Industrial Engineering
- At least one year of experience in a similar position
- Knowledge of manufacturing processes and proficiency in Microsoft Office and ERP systems
BorgWarner offers a dynamic and results-driven work environment with opportunities for growth and development.
