Spare Parts Sales Expert

hace 1 mes


Guadalajara, Jalisco, México Sidel A tiempo completo

About the Role

We are seeking a skilled Spare Parts Sales Expert to join our team at Sidel in Guadalajara, Mexico. As a key member of our sales department, you will be responsible for executing the quote-to-cash process for Sidel spare parts sales.

Key Responsibilities

  • Manage customer requests for spare parts and provide timely responses to ensure customer satisfaction.
  • Prepare quotes and offers for spare parts in our ERP system and send them to customers via webservices or other channels.
  • Coordinate logistics according to specific customer requirements and country regulations.
  • Process customer payments and manage payment terms with our financial department.
  • Follow up on non-conformity issues and work towards providing resolution to customers.
  • Participate in customer reviews and feedback sessions to improve commercial actions.

Requirements

  • Good knowledge of trade, supply, industrial retail, preferably spare parts and logistics.
  • Able to work independently and under pressure while managing multiple priorities and customer requests.
  • Expertise in Excel and ERP Systems, SAP is a plus.
  • Certificate in Logistics is a plus.

What We Offer

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as opportunities for professional growth and development.

About Sidel

Sidel is a leading global provider of innovative packaging solutions for food, beverage, and home care companies. Our mission is to help our customers succeed in a rapidly changing market by providing cutting-edge technology and expertise.



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