Spare Parts Sales Expert
hace 1 mes
About the Role
We are seeking a skilled Spare Parts Sales Expert to join our team at Sidel in Guadalajara, Mexico. As a key member of our sales department, you will be responsible for executing the quote-to-cash process for Sidel spare parts sales.
Key Responsibilities
- Manage customer requests for spare parts and provide timely responses to ensure customer satisfaction.
- Prepare quotes and offers for spare parts in our ERP system and send them to customers via webservices or other channels.
- Coordinate logistics according to specific customer requirements and country regulations.
- Process customer payments and manage payment terms with our financial department.
- Follow up on non-conformity issues and work towards providing resolution to customers.
- Participate in customer reviews and feedback sessions to improve commercial actions.
Requirements
- Good knowledge of trade, supply, industrial retail, preferably spare parts and logistics.
- Able to work independently and under pressure while managing multiple priorities and customer requests.
- Expertise in Excel and ERP Systems, SAP is a plus.
- Certificate in Logistics is a plus.
What We Offer
We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as opportunities for professional growth and development.
About Sidel
Sidel is a leading global provider of innovative packaging solutions for food, beverage, and home care companies. Our mission is to help our customers succeed in a rapidly changing market by providing cutting-edge technology and expertise.
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