Communication Support Expert
hace 3 semanas
We are seeking a highly skilled Communication Support Specialist to provide exceptional customer service and administrative support to our team.
Key Responsibilities:
Call Management: Respond to and resolve incoming calls from clients and defendants in a timely and professional manner.
Settlement Discussions: Communicate settlement offers and relay client decisions or counteroffers.
Client & Defendant Communication: Ensure effective communication with clients and defendants regarding settlement agreements and collaborate with Legal Assistants to secure necessary paperwork.
Confidentiality: Maintain strict confidentiality in all client and defendant matters.
Team Collaboration: Provide support to Legal Assistants and contribute to a collaborative team environment.
Essential Skills & Competencies:
Strong Communication & Interpersonal Skills: Effective verbal and written communication skills, with the ability to build strong relationships with clients and colleagues.
Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively.
Problem-Solving Abilities: Results-driven attitude, with the ability to analyze situations and develop effective solutions.
Ethical Conduct: Maintain confidentiality, integrity, and professionalism in all interactions.
Team-Oriented: Focus on supporting colleagues and contributing to a positive team dynamic.
Proficiency in Business Software: Proficient in using office equipment and business software to perform administrative tasks.
What We Offer:
Competitive Salary: MXN 15,000 - 16,000 monthly, depending on experience and skills.
Full Legal Benefits: Including IMSS, paid vacations, Christmas bonus, and vacation premium.
Professional Growth Opportunities: Opportunities for internal promotions and career development within Hrpv Mexico.
Referral Bonus: Earn a MXN 5,000 bonus for successful employee referrals.
Paid Training: Receive 100% of your salary from day one.
Employee Discounts: Enjoy discounts at select establishments, such as coffee shops, gyms, spas, and more.
Fixed Work Schedule: 5-day workweek, fixed 8-hour shifts with a 30-minute lunch break.
Please have the following documents ready to speed your process: RFC (Constancia Fiscal 2024), Comprobante de domicilio, Identificación oficial vigente, CURP Y NSS (No. IMSS)
If you're ready to apply, please send your resume in English
Job Type: Full-time
Salary: MXN 15,000 - MXN 16,000 per month
Benefits:
Option for indefinite contract
- Referral program
Work Schedule:
8-hour shift
Workplace: On-site employment
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