Insurance Service Representative

hace 4 días


Tijuana, Baja California, México Allstate Insurance Company A tiempo completo

Company Overview

Allstate Insurance Company is a leading provider of property and casualty insurance products, serving customers across the United States.

Job Summary

We are seeking an experienced Insurance Service Representative to join our team. As an Insurance Service Representative, you will be responsible for handling customer inquiries, addressing policy adjustments, and resolving service concerns in a professional and accurate manner.

Key Responsibilities:

  • Process changes to customer policies based on provided information.
  • Identify opportunities for cross-sales and promote relevant products.
  • Employ probing questions and actively listen to customer issues or questions, showing interest and compassion.
  • Facilitate first call resolution and customer satisfaction on all transactions handled.
  • Resolve routine, complex, and unique questions/issues.

Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • 0-2 years of experience in a related field.

Benefits:

As an Allstate employee, you can expect:

  • A competitive salary range: $45,000 - $65,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career growth and professional development.

About Us

Allstate Insurance Company is committed to creating a workplace that values diversity, equity, and inclusion. We believe in empowering everyone to lead, drive change, and give back to their communities.



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