Oracle EBS Principal Technical Consultant Role

hace 2 semanas


Zapopan, Jalisco, México Oracle A tiempo completo

Deliver exceptional support to Oracle customers as a key technical advocate.

This role is focused on resolving complex customer inquiries and issues, requiring expertise in Oracle technologies such as PL/SQL, XML/BI Publisher, Unix, Forms, Reports, Workflow, OAF, SOA, and more. As a trusted advisor, you will facilitate relationships between customers and Oracle Support teams, while also providing guidance to internal employees on diverse customer situations.

A principal focus of this role is to create and utilize automated technology to diagnose, document, and resolve or avoid customer issues. You will be an expert problem solver, sought after to address extremely complex and critical customer problems. Services may include on-site customer visits.

Career Level - IC4

The ideal candidate will possess hands-on experience in developing objects using various Oracle tools, strong debugging skills, and excellent problem-solving abilities. Additionally, you should have strong customer interaction and service orientation skills, with the ability to understand customer situations and provide effective responses. A high level of flexibility is also required to remain agile in a fast-changing business environment.

**Personal Attributes:**

Self-driven and result-oriented, with strong analytical and customer support skills. Effective communication, teamwork, and a willingness to learn and share knowledge are essential.

**Your Qualifications:**

Good debugging skills and experience in development/support/implementation of CEMLIs are required. Shift working is mandatory. A bachelor's degree in a relevant field is preferred, but other qualifications with adequate experience may be considered.

Estimated Salary: $120,000 - $180,000 per year, based on location and industry standards. This salary range reflects the level of expertise and responsibility required for this role. We offer competitive compensation and benefits packages to our employees.



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