Senior Technical Support Specialist
hace 1 mes
At Oracle, we are seeking a highly skilled and motivated Senior Technical Support Specialist to join our team. This role is a key part of our mission to deliver exceptional support to our customers worldwide.
We estimate the annual salary for this position to be around $85,000, based on industry standards and location.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and collaboratively as part of a global team. Strong technical knowledge of Oracle products and services is essential, as well as the ability to troubleshoot complex issues and provide innovative solutions.
Key Responsibilities:- To provide high-quality technical support to Oracle customers via phone, email, and other channels
- To analyze and resolve technical issues related to Oracle products and services
- To collaborate with internal teams to identify and address customer needs
- To stay up-to-date with the latest product releases and feature updates
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Additionally, we foster a culture of continuous learning and professional growth, with opportunities for training and development.
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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