Principal Support Engineer

hace 2 semanas


Zapopan, Jalisco, México Oracle A tiempo completo

We are seeking a seasoned Principal Support Engineer to join our team and drive excellence in technical problem resolution for Oracle customers. As a key member of our support organization, you will play a vital role in ensuring the delivery of exceptional customer experiences.

The ideal candidate will possess a strong background in analyzing deployment architectures, troubleshooting, and debugging issues in Oracle Fusion Applications developed using the ADF framework. With a minimum of 5-7 years of experience in this area, you will be able to effectively diagnose and resolve complex technical problems with meticulous attention to detail.

As a trusted advisor, you will work closely with diverse teams spanning multiple time zones, fostering effective communication and collaboration. Your exceptional negotiation and interpersonal skills will enable you to build strong relationships with customers and internal stakeholders alike.

To succeed in this role, you must have a passion for learning and staying updated on industry trends, web technologies, and Oracle Fusion Applications. You should be able to demonstrate your ability to think critically and develop innovative solutions to complex problems.

The successful candidate will also have hands-on experience with various Oracle products, such as WebLogic, SOA Suite, Enterprise Scheduler Service, BI Publisher, UCM, Essbase, or Financial Reporting, and VBCS. Certification in Oracle Cloud Infrastructure Foundations or similar areas is highly desirable.

In return for your expertise and dedication, we offer a competitive salary range of $120,000 - $180,000 per annum, depending on location and experience. This position is open to candidates worldwide, and relocation assistance may be provided where necessary. Our comprehensive benefits package includes health insurance, retirement planning, and opportunities for professional growth and development.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter highlighting your relevant experience and qualifications.



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