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Group Sales Manager
hace 2 meses
Key Responsibilities:
* Identify and qualify potential leads through research and following the hotel sales strategy and goals.
* Create and maintain customer relationships to achieve optimum market share. Understand their needs and provide tailored solutions to meet their group requirements.
* Prepare compelling proposals and presentations to showcase our hotel's facilities, services, and offerings to prospective clients. Always maintain product knowledge including all relevant rate structures and promotional offers.
* Negotiate favorable terms and contracts with clients while ensuring alignment with hotel policies and revenue objectives, prepare and conduct proper site inspections, and track the contract signing and payment within the stipulated deadlines.
* Work closely with the events, catering, and operations teams to ensure seamless execution of group bookings and exceptional guest experiences.
* Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and threats. Adjust sales strategies accordingly.
* Analyze sales data and market trends to forecast sales revenue accurately. Provide regular reports and updates to the Director of Group Sales.
* Manage the group sales budget effectively, optimizing resource allocation to maximize ROI.
* Demonstrate a thorough knowledge of Delphi and Opera, keeping that nourished with the updated information of each booking as well as its status.
* Provide guidance and support to the sales team fostering a culture of continuous learning and development.
Requirements:
* Bachelor's Degree preferred.
* Minimum three (3) years of sales experience in a similar sized operation required, preferably in an upscale and/or lifestyle brand hotel or luxury resort.
* All-inclusive experience strongly preferred.
* Must have comprehensive knowledge of food and beverage, catering sales, conference service, and marketing management experience, guest relations, and etiquette.
* Excellent verbal and written communication skills. Fluent in Spanish and English.
* Basic understanding of legal contract language.
* Proven team leader with a high level of energy and motivation with a proven track record of living the company's values.
* A proficient understanding of computer systems such as: Opera, Microsoft Word, Excel & Outlook.
* You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
* You combine analytical and methodical thinking with high attention to detail and a solution-focused approach.
* You have a solid understanding of local legal compliance requirements.
* You make people feel good - your team, guests, and colleagues alike. You make a positive impact.
* You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together.
* You take ownership of important issues, solve problems, and make effective decisions.
* You learn quickly and adapt to SLS's unique culture.
* You are humble and open to ideas. We leave our ego at the door and help get things done.
* You're up for doing things differently and trying (almost) everything once.
What's in it for you...
* The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* Become part of a team that's very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
* A competitive package and plenty of opportunity for development.
* Discounts across the entire Ennismore family of brands.
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