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**Key Responsibilities:**
As a Digital Communication Coordinator at Nestle Operational Services Worldwide Sa, you will report directly to the Nestle Communication Sr. Manager and work closely with the Nescafe Dolce Gusto Marketing Head. Your primary objective will be to develop and implement a comprehensive communication strategy that effectively articulates the company's mission and vision.
**Key Accountabilities:**
1. Provide strategic communication advice across various touchpoints, including internal and external channels, to ensure alignment with the Brand Building and Media framework.
2. Coordinate media and advertising agency budgets to deliver effective tools and guarantee agency performance.
3. Develop and implement excellent internal and external communications strategies focused on storytelling around the Nescafe Dolce Gusto system, machines, portfolio varieties, and brand purpose/experiences.
4. Build and maintain a strong social media community by leading the community manager and advertising agency to drive relevant content.
5. Monitor and maintain a positive share of voice and media sentiment to shape and manage the brand's reputational and positive impact scores.