Tour Logistics Coordinator
hace 1 mes
Job Overview:
The Operations Coordinator role at WorldStrides is a vital position that requires strong organizational and communication skills. As a key member of the regional operations team, you will be responsible for facilitating logistics for group tours, including initiating and maintaining group reservations, creating client travel documentation, and updating supplier information.
Key Responsibilities:
- Maintain preferred hotel suppliers and investigate new products to ensure optimal rates and availability.
- Initiate reservations for meals, attractions, and destination personnel as required, and maintain electronic tour files in an organized fashion.
- Review and adjust files completed by the Sales Department to verify costs, itinerary inclusions, and drivers' hours.
- Prepare sign-off itineraries and finalize travel packages for the Tour Leader and Client for each tour.
Requirements:
- University Degree or College Diploma
- Proficient with Microsoft Office Suite
- Exceptional attention to detail
- Service-oriented
- Possess a strong work ethic
- Strong investigative and problem-solving abilities
- A high degree of flexibility is required to adapt to a wide variety of tasks
- Able to work well under pressure
- Advanced time management and organizational skills
- Excellent communication skills both written and verbal
Preferred Qualifications:
- Knowledge of the Travel Industry
- Experience within a travel agency, educational institution, or related industry/environment
- Bilingual in French would be an asset
As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, or local laws.
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