Localization Business Development Manager

hace 1 semana

Guadalajara, Jalisco, México Welocalize A tiempo completo
Job Summary

We are seeking a highly skilled Localization Business Development Manager to join our team at Welocalize.

This is a challenging and rewarding role that requires strong communication and interpersonal skills, as well as the ability to work effectively with clients to understand their needs and develop strategies to meet them.

About the Role

The successful candidate will be responsible for assessing the scope of each project and completing a project quote in a timely manner, communicating with the Project Management team as needed to ensure client requests are met.

Additionally, they will support the project completion process through the development and use of language tools and pilot processes.

Key Responsibilities
  • Prepare quotes and calculate turnaround times for clients, ensuring accurate administrative management.
  • Conduct follow-up on quotes to achieve target acceptance rates and monitor client satisfaction.
  • Detect new sales opportunities, bringing add-on business and retaining existing accounts.
  • Discuss and plan sales strategies with Business Developers for existing clients.
  • Advise clients on managing projects, including product specifications and expenses.
  • Implement sales actions to improve workflows with existing clients and increase margins.
  • Meet targets for KPIs, including quoted amount, accepted amount, and price-per-project for existing clients.
  • Communicate project information clearly and professionally to necessary parties.
Requirements
  • Fluent English language skills, excellent oral and written communication, and comfortable speaking to clients via phone or video call.
  • Total Command of Microsoft Office.
  • Knowledge of XTM and/or Phrase, and FineReader (desirable).
Education and Experience
  • Middle or higher-level vocational training in administration or university degree (essential).
  • 2-4 years of experience in customer-facing activities related to localization/translation/project management fields (essential).
Salary and Benefits

We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, plus benefits and a comprehensive training program.

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