Senior Customer Solutions Specialist

hace 2 semanas


Xico, México Sig Group A tiempo completo

About the Role

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We are seeking a Senior Customer Solutions Specialist to join our team. This role will be responsible for providing technical support and developing maintenance plans for our customers.

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Key Responsibilities:

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  • Manage and monitor all Technical Service related activities with customers.">
  • Plan monitoring visits, and preventative and corrective maintenance of SIG Combibloc equipment.">
  • Develop action plans for pending technical service items.">
  • Provide technical support to both customers and the sales department.">
  • Conduct technical proposal meetings with clients.">
  • Present feasible solutions for the client's needs.">
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Requirements:

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To be successful in this role, you will need:

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  • Bachelor's degree in Mechanical Engineer, Electrical, Electronic, Industrial or related field required.">
  • Postgraduate or Master's degree preferred.">
  • 5 years minimum of prior experience in the industry and/or 3 years in the same position.">
  • Experience with Word, PowerPoint and Excel Advanced.">
  • Experience with SAP Transactions and analysis a must.">
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What We Offer:

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In return for your expertise, we offer:

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  • A competitive salary of $120,000 - $150,000 per annum.">
  • The opportunity to work on challenging projects and develop your skills.">
  • A dynamic and supportive team environment.">
  • Opportunities for professional growth and development.">
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About Us:

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SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way.

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We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world.

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Sustainability guides us, technology empowers us, but it's the passion and drive of our people that truly enable us to deliver better.

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Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.



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