Senior Customer Solutions Specialist
hace 2 semanas
About the Role
">We are seeking a Senior Customer Solutions Specialist to join our team. This role will be responsible for providing technical support and developing maintenance plans for our customers.
">Key Responsibilities:
">- ">
- Manage and monitor all Technical Service related activities with customers.">
- Plan monitoring visits, and preventative and corrective maintenance of SIG Combibloc equipment.">
- Develop action plans for pending technical service items.">
- Provide technical support to both customers and the sales department.">
- Conduct technical proposal meetings with clients.">
- Present feasible solutions for the client's needs.">
Requirements:
">To be successful in this role, you will need:
">- ">
- Bachelor's degree in Mechanical Engineer, Electrical, Electronic, Industrial or related field required.">
- Postgraduate or Master's degree preferred.">
- 5 years minimum of prior experience in the industry and/or 3 years in the same position.">
- Experience with Word, PowerPoint and Excel Advanced.">
- Experience with SAP Transactions and analysis a must.">
What We Offer:
">In return for your expertise, we offer:
">- ">
- A competitive salary of $120,000 - $150,000 per annum.">
- The opportunity to work on challenging projects and develop your skills.">
- A dynamic and supportive team environment.">
- Opportunities for professional growth and development.">
About Us:
">SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way.
">We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world.
">Sustainability guides us, technology empowers us, but it's the passion and drive of our people that truly enable us to deliver better.
">Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.
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