Dispute Resolution Specialist

hace 4 días


Xico, México Global Payments A tiempo completo
Job Description:

We are seeking a skilled Dispute Resolution Specialist to join our team at Global Payments. In this role, you will be responsible for researching and resolving customer chargebacks in a timely and professional manner.

About the Role:
  • Research and resolve customer chargebacks by utilizing established processes and adhering to association regulations
  • Gather and analyze cardholder and/or merchant account transactions to determine if the disputed transactions are covered under federal regulations
  • Apply credit/debit adjustments to accounts based on the final result of arbitration
What We Offer:
  • An estimated salary range of $50,000 - $65,000 per year, depending on experience
  • A dynamic work environment with opportunities for growth and development
  • The chance to work with a leading payments technology company
Requirements:
  • High School Diploma or Equivalent
  • Typically Minimum 2 Years Relevant Experience
  • Advanced knowledge of multiple card brands (i.e. Visa/MasterCard/Discover/Amex) and federal regulations governing credit card chargebacks and reversals
Global Payments is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed. If you are a motivated and detail-oriented individual who is passionate about dispute resolution, we encourage you to apply for this exciting opportunity.



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