Hotel Front Office Manager Tribe Paris Pantin
hace 4 semanas
Votre rôle : En tant que Front Office Manager, vous êtes le visage de notre révolution TRIBE, un mélange d'élégance, d'innovation et de passion. Vous inspirez vos équipes pour créer des moments magiques et des souvenirs inoubliables. Vous êtes à l'aise en anglais et transformez les opportunités en succès tout en amenant le lifestyle TRIBE vers de nouveaux sommets.
Missions Clés- Superviser les opérations de la réception, en veillant au suivi des procédures de check-in et check-out.
- Gérer avec soin les réservations des clients et l'attribution des chambres.
- Former et aider le personnel de la réception à fournir un excellent service client.
- Répondre rapidement et efficacement aux demandes de renseignements, aux plaintes et aux requêtes clients.
- Assurer la coordination avec les autres services afin de garantir une expérience de qualité pour les clients.
- Contrôler les caisses, vérifier les transactions financières et les procédures de facturation.
131 chambres, 1 restaurant italien, 1 bar, 1 grab'n go, 1 social hub / 1 meeting room.
Votre PackageSalaire fixe avec part variable, Carte Heartist : avantages des employés ACCOR.
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