Customer Service Representative Specialist

hace 1 mes


Santiago de Querétaro, Querétaro de Arteaga, México Michelin A tiempo completo

About Michelin

Micheelin is the leading tire company dedicated to improving mobility through sustainable manufacturing and marketing of tires and services for various vehicles. We also offer digital support services, travel guides, and maps.

Headquartered in Clermont-Ferrand, France, our company operates globally with 111,200 employees across 170 countries. Our technology center focuses on research and development, supporting operations in Europe, North America, and Asia.

Innovative solutions require diverse perspectives. We strive to create a culture that values uniqueness, allowing individuals to grow professionally while being valued for their strengths and contributions. This approach enables innovation and fosters social impact for equity and inclusion.

We are seeking a Customer Service Representative to join our team in México.

Key Responsibilities:

- Analyze data to inform business decisions and provide recommendations
- Prioritize stakeholder needs and identify relevant data sources
- Maintain databases and manage data extraction
- Interpret results, provide insights, and compile reports
- Communicate findings to stakeholders and partners
- Ensure customer satisfaction by following up on needs and providing excellent service

Requirements:

- Bachelor's degree in Business Administration or equivalent experience in customer service (1 year)
- Strong English skills

What We Offer:

- Competitive salary: approximately $45,000 per annum (estimated based on location and industry standards)
- Opportunities for professional growth through continuous development and training programs
- A dynamic work environment promoting diversity, equity, and inclusion

We care about giving people a better way forward.



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