Customer Service Representative Specialist

hace 3 días


Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

We are seeking a dedicated and enthusiastic professional to join our Customer Services team at Ria in El Salvador as a Customer Service Representative Specialist.

Job Description:

In this role, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues related to transactions. Your main responsibilities will include:

  • Reviewing and correcting data of incorrectly processed transactions
  • Collaborating with the accounting department to reconcile and balance refunds of cancelled transactions

Required Skills and Qualifications:

To be successful in this role, we require:

  • A minimum of high school education or equivalent
  • Good knowledge of MS Office and Internet Explorer
  • At least one year of experience in customer services or a call center position
  • An additional language is an asset but not required

Benefits:

We offer a competitive salary package including an estimated $25,000 - $35,000 per annum based on location and performance. As a valued member of our team, you will enjoy a range of benefits including flexible schedules and opportunities for career growth.

About Us:

Ria is a leading money transfer company committed to delivering fast, convenient, and safe services to individuals and businesses across the globe. We pride ourselves on being people serving people, always putting our customers first.



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