Help Desk Technician
hace 4 semanas
Main Responsibilities:
As a Help Desk Technician at KioSoft Technologies LLC, you will serve as the primary point of contact for complex customer inquiries and escalations, providing timely and accurate resolutions. You will coordinate with cross-functional teams, including engineering and vendor teams, to address customer issues and ensure prompt resolution.
Key Skills and Qualifications:
- Strong technical aptitude and ability to quickly learn and understand complex software products
- Excellent problem-solving and analytical skills with a proactive approach to issue resolution
- Exceptional communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical customers
- Familiarity with support ticketing systems and customer relationship management (CRM) tools
Preferred Qualifications:
- Experience with knowledge base creation and Knowledge-Centered Service (KCS) standards
About KioSoft Technologies LLC:
KioSoft Technologies LLC is a growing hardware and software company providing turnkey custom solutions for the Commercial Laundry, Vending, and other unattended Payment Industries. We have operations in the United States, Canada, China, Korea, and authorized dealers worldwide.
-
Help Desk Technician
hace 4 semanas
Xico, México Techtrex Inc.Kiosoft Technologies Llc A tiempo completo{"**Job Title:**" "Help Desk Technician", "**Job Summary:**" "We are seeking a highly skilled Help Desk Technician to join our team at Techtrex Inc./Kiosoft Technologies Llc. As a Help Desk Technician, you will be responsible for providing technical support to our customers, resolving complex issues, and ensuring a high level of customer satisfaction.**Key...
-
Help Desk Support Specialist
hace 4 semanas
Xico, México Milestone Technologies, Inc. A tiempo completoJob OverviewMilestone Technologies, Inc. is seeking a skilled Help Desk Technician to join our IT Help Desk Operations team. As a Help Desk Technician, you will provide technical support and assistance to internal users, ensuring they have a seamless and efficient experience.Key ResponsibilitiesProvide hardware and software IT support and technical education...
-
IT Help Desk Specialist
hace 1 mes
Xico, México Flexis A tiempo completoJob SummaryWe are seeking a highly skilled and experienced IT Help Desk Specialist to join our team at Flexis. As a key member of our Service Desk, you will provide remote technical guidance, assistance, and coordination to our clients, ensuring timely resolution of their IT-related issues.Key ResponsibilitiesProvide technical support for Windows and MAC...
-
Service Desk Specialist
hace 4 semanas
Xico, México Ust A tiempo completoJob SummaryWe are seeking a highly organized and customer-focused Service Desk Specialist to join our team at UST. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our employees, ensuring seamless day-to-day operations.Key ResponsibilitiesIdentify, deliver, and install electronic equipment at...
-
Automobile Technician
hace 24 horas
Xico, México Kia Orleans A tiempo completoWork in Canada OpportunityAre you a skilled worker looking for a new opportunity to work in Canada? Recruit Without Borders is here to help. With the current labor shortage in Canada, employers are seeking skilled workers from outside the country to fill open positions. And the best part? There are no fees to pay in order to be offered a job through Recruit...
-
Service Technician
hace 24 horas
Xico, México Ecolab A tiempo completoService TechnicianEcolab's Food & Beverage team is seeking a skilled Service Technician to join our industry-leading team. As a Service Technician, you will play a critical role in ensuring the highest level of food safety and product quality for our customers.Key Responsibilities:Execute service strategy surveys, process checks, and reportingEstablish,...
-
Technical Support Specialist
hace 4 semanas
Xico, México Nsc Global A tiempo completoJob SummaryNsc Global is seeking a highly skilled and experienced Technical Support Specialist to join our team. As a Desktop Support Engineer, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.Key ResponsibilitiesMaintain and upgrade hardware and software systems to ensure...
-
Senior Deal Desk Analyst
hace 4 semanas
Xico, México Outreach A tiempo completoAbout The TeamWe are a global organization seeking a highly motivated, results-driven Senior Deal Desk Analyst to join our team. The deal desk team is a key component of our Finance organization, and this role reports directly to the Senior Manager, Deal Desk.The RoleThe primary focus of this position will be to help create and implement profitable and...
-
Service Desk Manager
hace 4 semanas
Xico, México Toshiba Global Commerce Solutions - External A tiempo completoAbout the RoleToshiba Global Commerce Solutions is seeking a highly skilled Service Desk Manager to lead our Services Team. As a key member of our team, you will be responsible for planning, scheduling, monitoring, evaluating, and driving call center / service desk projects to ensure they meet established time, SLAs, SLOs, procedures, cost, and tools of call...
-
Helpdesk Operations Technician
hace 4 semanas
Xico, México Eos A tiempo completoAbout the RoleWe are seeking a skilled Helpdesk Operations Technician to join our team at EOS IT Solutions. As a key member of our global IT support team, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesProcess laptop replacement queues efficientlyAct as the first point of contact for IT support requests...
-
Desktop Support Specialist
hace 4 semanas
Xico, México Nsc Global A tiempo completoJob SummaryWe are seeking a highly skilled Desktop Support Engineer to join our team at Nsc Global. As a key member of our IT department, you will be responsible for providing exceptional technical support to our end-users, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesField incoming help requests from end-users via...
-
Service Desk Technical Support Specialist
hace 4 semanas
Xico, México Manpower S.A. De C.V A tiempo completoJob SummaryWe are seeking an experienced Technical Support Professional to join our team at Manpower S.A. De C.V. as a Service Desk Technical Support Specialist. This role will be responsible for providing technical support and assistance to our clients in a fast-paced, dynamic environment.Key ResponsibilitiesProvide technical support and assistance to...
-
Gerente de Operaciones IT en HUB
hace 4 semanas
Xico, México Tous A tiempo completo**Descripción del Puesto**Buscamos un profesional experimentado en el área de TI para ocupar el cargo de Gerente de Operaciones IT en HUB. En este rol, serás responsable de garantizar la estabilidad y eficiencia de las operaciones de TI en el HUB, incluyendo la infraestructura informática, el soporte a aplicaciones, el workplace y el help...
-
Service Desk Analyst
hace 4 semanas
Xico, México Willis Towers Watson A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Service Desk Analyst to join our team at Willis Towers Watson. As a key member of our IT support team, you will be responsible for providing technical assistance and support to internal and external clients.Key ResponsibilitiesProvide technical support and troubleshooting for a wide range of IT...
-
IT Support Specialist
hace 4 semanas
Xico, México Charger Logistics A tiempo completoJob SummaryCharger Logistics is a world-class asset-based carrier seeking a skilled IT Support Technician to join our help desk team at our Queretaro site. As the face of our IT organization, you will be responsible for providing technical support to our employees, resolving hardware and software issues, and participating in projects to improve business...
-
Analista de Soporte de Tecnología
hace 4 semanas
Xico, México Creando Soluciones Colaborando Con Talento Sc A tiempo completo**Empresa líder en tecnología de geolocalización** solicita un profesional para ocupar el puesto de Analista Help Desk.**Requisitos**:Graduado en Ingeniería Mecatrónica, Electrónica o Licenciatura en Empresarial.Experiencia mínima de 1 año en atención al cliente a distancia.**Beneficios**:Salario base mensual: $11,000.Prestaciones de ley y...
-
Administrador de Soporte de Ayuda Híbrido
hace 24 horas
Xico, México Reclutamiento It A tiempo completoVacante para la empresa Reclutamiento IT en Tlalpan, Ciudad de MéxicoNosotrosSomos una empresa con más de 25 años de experiencia en el mercado TI, nos preocupamos por dar un servicio profesional y justo, queremos que nuestros clientes puedan confiar en nosotros y se puedan dedicar a lo que mejor saben hacer: su negocio.RetoEn esta posición,...
-
Software Engineer
hace 6 horas
Xico, México Softwareone A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Support Analyst. As a key member of our software and cloud services team, you will be responsible for providing timely and effective solutions to our clients' requests.Key ResponsibilitiesRun and resolve incidents and requests from various areas of the...
-
Gerente De Operaciones
hace 4 semanas
Xico, México Grupo De Admo. Bienes Y Servicios A tiempo completoDescripción Del PuestoBuscamos un profesional con experiencia en gestión de operaciones y liderazgo para unirse a nuestro equipo en Grupo De Admo. Bienes Y Servicios. El candidato ideal tendrá una licenciatura en informática, sistemas o áreas económicas y experiencia en Help Desk, coordinación de recursos humanos y técnicos, y comunicación...
-
Técnico de Soporte de Infraestructura VMware
hace 24 horas
Xico, México Reclutamiento It A tiempo completoDescripción del PuestoReclutamiento IT busca un Ingeniero de Soporte de Infraestructura con experiencia en VMware, SO, Backup y DRP para unirse a su equipo en Álvaro Obregón, Ciudad de México.ResponsabilidadesRealizar soporte técnico remoto y en sitio de 1er y 2do nivel para infraestructura y aplicaciones.Conocer y gestionar infraestructura física y...