Technical Support Engineer II
hace 3 semanas
About NCR Atleos
NCR Atleos is a leader in expanding financial access. This global company has dedicated employees who optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers. As a key team member, your role will be to ensure continuity of customer operations and high levels of customer satisfaction.
Job Responsibilities:
- Provide installation, maintenance, and repairs on equipment within assigned territories to ensure continuity of customer operations and high levels of customer satisfaction.
- Perform Tier II work on products and services of medium-high complexity, including large servers, mainframe computers, peripherals, and networking issues on imaging systems.
Key Skills and Requirements:
- High school diploma or equivalent
- 1-3 years of related experience
- A+ Certification
- Personal computer skills (Microsoft Operating Systems and Associated Office Suite Components)
- Tools and basic electronic skills
Work Environment:
- May require prolonged travel, carrying, and lifting tool kit/parts of varying weights
- May require bending, squatting, walking, standing, or sitting for prolonged periods
- Exposure to enclosed spaces, dust, drafts, and damp areas
Reporting Requirements:
- Accurate and prompt reporting of calls and activity
- Tracking and reporting of expenses incurred in the delivery of services
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