Technical Support Specialist
hace 4 días
Job Overview
Hemmersbach Gmbh & Co. Kg is seeking a skilled Technical Support Specialist to join our team. This role involves providing on-site technical support to resolve hardware, software, and application issues.
Key Responsibilities
- Provide day-to-day desktop support to ensure smooth operations of company systems.
- Troubleshoot and document steps taken to resolve technical challenges in a ticketing system.
- Address service work orders for various devices with working technical knowledge.
- Utilize intermediate level of subject matter knowledge to work on problems/projects of moderate complexity.
Requirements
- Strong verbal and written communication skills.
- Excellent client-facing soft skills.
- Moderate level of technical expertise in standard systems and business software.
Estimated Salary: 55,000 - 65,000 € per year, depending on location and experience. This figure is based on industry standards and the job requirements.
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