Technical Support Specialist

hace 4 días


Ecatepec de Morelos, México Hemmersbach Gmbh & Co. Kg A tiempo completo

Job Overview

Hemmersbach Gmbh & Co. Kg is seeking a skilled Technical Support Specialist to join our team. This role involves providing on-site technical support to resolve hardware, software, and application issues.

Key Responsibilities

  • Provide day-to-day desktop support to ensure smooth operations of company systems.
  • Troubleshoot and document steps taken to resolve technical challenges in a ticketing system.
  • Address service work orders for various devices with working technical knowledge.
  • Utilize intermediate level of subject matter knowledge to work on problems/projects of moderate complexity.

Requirements

  • Strong verbal and written communication skills.
  • Excellent client-facing soft skills.
  • Moderate level of technical expertise in standard systems and business software.

Estimated Salary: 55,000 - 65,000 € per year, depending on location and experience. This figure is based on industry standards and the job requirements.



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