Bilingual Customer Service Representative
hace 1 semana
We are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team in Mexico City. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in both Spanish and English.
Key Responsibilities- Answer incoming communications from customers in a timely and professional manner
- Conduct research to provide answers for customers to resolve their issues
- Work collaboratively with the team to achieve customer satisfaction and resolution
- Advanced English and Spanish language skills, both written and spoken
- Open availability to work any shift, including evenings and weekends
- Ability to navigate through several web applications simultaneously (multitask)
- Competency using Microsoft Windows
- Competitive base wage up to 17,000 MXN
- Performance bonus opportunities
- A supportive and inclusive work environment
- Opportunities for career growth and development
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