Senior Unified Communications Technologies Specialist

hace 2 días


San Pedro Garza García, Nuevo León, México Sap A tiempo completo
About the Role

We are seeking a highly skilled Unified Communications Technologies Engineer to join our team at SAP. As a member of our team, you will play a critical role in providing worldwide collaboration and telephony services for SAP based on Microsoft Teams as a managed service.

Key Responsibilities
  • Support and manage new communication technologies to ensure a rock-solid, high-quality, and reliable service for our internal clients.
  • Analyze and provide professional recommendations on non-standard items to enhance the productivity of SAP employees.
  • Share best practices and lessons learned, and leverage them for future enhancements.
  • Assist in monitoring service quality and preparing service reports.
  • Be able to explain complex scenarios with simple words and assist and train end-users/agents if required.
Requirements
  • Minimum two years of experience in IT operations/managing services.
  • Excellent interpersonal skills - communicating with others, problem-solving, and decision-making.
  • Positive attitude, sociable, a team player who is service-oriented.
  • Ability to work without supervision and take ownership of assigned tasks.
  • Strong analytical capabilities and process thinking.
  • Ability to work with carriers and service providers.
  • Microsoft Teams enterprise and telephony operations skills.
  • Proven ability to work in a virtual team environment.
  • Decision-making - demonstrate accountability and commitment by preparing decision-making processes.
  • Highly motivated, can-do attitude, and result-oriented.
  • Strong team player, experienced in working with virtual and international teams.
  • Strong oral and written communication and presentation skills.
  • Willingness to accept additional responsibilities.
  • Excellent in English, both written and verbal.
Preferred Skills
  • Familiarity with Enterprise collaboration technology like Microsoft Teams, O365.
  • Working knowledge of networking technologies.
About SAP

SAP is committed to creating a workplace that is inclusive and diverse. We believe that everyone, regardless of background, feels included and can run at their best. We invest in our employees to inspire confidence and help everyone realize their full potential.

We are an equal opportunities employer and welcome applications from all qualified candidates. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.



  • San Pedro Garza García, Nuevo León, México SAP SE A tiempo completo

    Senior Unified Communications Technologies SpecialistWe're seeking a highly skilled Senior Unified Communications Technologies Specialist to join our SAP CPIT CS CTG team. As a key member of our team, you will play a critical role in providing worldwide collaboration and telephony services for SAP based on Microsoft Teams as a managed service.About the...


  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    About the RoleSAP SE is seeking a highly skilled Senior Unified Communications Technologies Specialist to join our team. As a key member of our Unified Communications team, you will play a critical role in providing worldwide collaboration and telephony services for SAP based on Microsoft Teams as a managed service.Key ResponsibilitiesBe located at and work...


  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    About the RoleSAP Se is seeking a highly skilled Senior Unified Communications Technologies Specialist to join our team. As a key member of our Unified Communications team, you will play a critical role in providing worldwide collaboration and telephony services for SAP based on Microsoft Teams as a managed service.Key ResponsibilitiesDetect, address, and...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Unified Communications Technologies Specialist to join our team at SAP. As a key member of our team, you will play a critical role in delivering high-quality collaboration services to our workforce.Key ResponsibilitiesDesign and implement unified communication solutions to meet customer...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced professional to join our SAP CPIT CS CTG Unified Communication Technologies team as a Senior Unified Communications Technologies Specialist. This role will be responsible for providing worldwide collaboration and telephony services for SAP based on Microsoft Teams as a managed service.Key...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    **About Us**SAP is a global leader in enterprise software and services. Our company culture is built on innovation, collaboration, and a commitment to helping our employees succeed.**Our Team**The SAP CPIT CS CTG Unified Communication Technologies team provides worldwide collaboration and telephony services for SAP based on Microsoft Teams as a managed...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Unified Communications Technologies Engineer to join our team at SAP. As a key member of our team, you will play a critical role in delivering high-quality collaboration services to our internal clients.Key ResponsibilitiesDesign and implement unified communication solutions using Microsoft Teams...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Unified Communications Technologies Engineer to join our team at SAP. As a key member of our team, you will play a critical role in delivering high-quality collaboration services to our internal clients.Key ResponsibilitiesDesign and implement unified communication solutions using Microsoft Teams...

  • Senior Consultant

    hace 2 días


    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Senior Consultant to join our Unified Communications team at SAP. As a key member of our team, you will be responsible for delivering high-quality collaboration services to our internal clients.Key ResponsibilitiesProvide expert-level support for Microsoft Teams and telephony servicesAnalyze and...

  • Senior Consultant

    hace 2 semanas


    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About SAPSAP is a global leader in enterprise software and software-related services. Our company culture is focused on innovation, collaboration, and customer satisfaction.Job SummaryWe are seeking a highly skilled Senior Consultant to join our Unified Communications team. As a key member of our team, you will be responsible for delivering high-quality...


  • San Pedro Garza García, Nuevo León, México CEMEX A tiempo completo

    {"title": "Internal Communications Specialist", "content": "Job SummaryThe Internal Communications Specialist will support the Global Internal Communications team in implementing employee communication strategies and initiatives. The successful candidate will provide data-driven insights to inform decision-making and project planning, ensuring effective...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Empowering Global CollaborationAt SAP, we are dedicated to fostering an environment that encourages innovation and teamwork. Our culture is built on the principles of inclusivity, flexibility, and a commitment to future-oriented work. We provide a supportive and collaborative atmosphere where employees can thrive, learn, and grow. Join us in our mission to...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Join a Team Committed to InnovationAt SAP, we foster a culture that empowers our employees to drive innovation and achieve breakthroughs together. Our focus is on creating a collaborative environment that values diversity, flexibility, and a commitment to our purpose-driven mission. We prioritize a supportive team atmosphere, emphasizing continuous learning,...


  • San Pedro Garza García, Nuevo León, México CEMEX A tiempo completo

    Job SummaryThe Internal Communications Specialist at CEMEX supports the Global Internal Communications team in implementing employee communication strategies and initiatives. This role provides critical support in developing and implementing internal communication plans to ensure consistent and effective messaging across the organization.Main...


  • San Pedro Garza García, Nuevo León, México CEMEX A tiempo completo

    Job SummaryWe are seeking a highly skilled Internal Communications Specialist to join our team at CEMEX. The successful candidate will be responsible for implementing employee communication strategies and initiatives that drive engagement and productivity across the organization.Main ResponsibilitiesCommunication Planning: Develop and implement internal...


  • San Pedro Garza García, Nuevo León, México Cemex A tiempo completo

    {"title": "Internal Communications & Services Analyst", "description": "Job SummaryThe Internal Communications & Services Analyst plays a crucial role in supporting the Global Internal Communications team in implementing employee communication strategies and initiatives. This position requires a detail-oriented and proactive individual who can work under...

  • Senior Graphic Designer

    hace 2 semanas


    San Pedro Garza García, Nuevo León, México Steelcase A tiempo completo

    About the Role:We are seeking a highly skilled Senior Graphic Designer to join our creative team at Steelcase. As a key member of our team, you will be responsible for creating visually stunning and effective graphic designs that communicate our brand message and values.Key Responsibilities:Develop and implement graphic design solutions for various mediums,...


  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    About the RoleWe are seeking an IT Architecture Senior Specialist/Expert to join our IT Operations team in a challenging environment with many exciting topics. As a key member of our team, you will work closely with stakeholders to drive de-escalations during major incidents and serve as the single-point-of-contact for all stakeholders during major...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Unlock Your Potential in a Dynamic TeamWe're seeking a highly skilled Senior Root Cause Analysis Specialist to join our team at SAP. As a key member of our IT Technology team, you'll play a critical role in helping us deliver exceptional results.Key Responsibilities:Conduct thorough Root Cause Analysis for major incidents, identifying and implementing...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Join Our Innovative TeamAt SAP, we are dedicated to fostering a culture that empowers our employees to drive innovation and create impactful solutions together. Our workplace is designed to embrace diversity, promote flexibility, and align with our mission of shaping the future. We pride ourselves on maintaining a collaborative and supportive environment...