Senior Consultant
hace 1 día
About the Role
We are seeking a highly skilled and motivated Senior Consultant to join our Unified Communications team at SAP. As a key member of our team, you will be responsible for delivering high-quality collaboration services to our internal clients.
Key Responsibilities
- Provide expert-level support for Microsoft Teams and telephony services
- Analyze and resolve complex issues related to collaboration and communication technologies
- Develop and implement strategies to improve service quality and user experience
- Collaborate with cross-functional teams to design and deliver innovative solutions
- Train and assist end-users on the use of collaboration tools
Requirements
- Minimum 2 years of experience in IT operations and service management
- Excellent interpersonal and communication skills
- Ability to work in a virtual team environment and take ownership of tasks
- Strong analytical and problem-solving skills
- Experience with Microsoft Teams and telephony operations
Preferred Qualifications
- Familiarity with enterprise collaboration technologies
- Working knowledge of networking technologies
About SAP
SAP is a global leader in enterprise software and software-related services. Our company culture is focused on innovation, collaboration, and customer satisfaction. We offer a highly collaborative and dynamic work environment with opportunities for growth and development.
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