Customer Success Manager
hace 1 semana
We're looking for a talented Customer Success Manager to join our team at Salesforce.
As a forward-thinking leader, you'll be responsible for hiring, building and developing a team of Success Guides focused on the virtual delivery of 1:1 educational engagements with customers.
Your goal will be to ensure consistent delivery best practices are applied and influence the overall global engagement and delivery approach. Ensuring the success of our Success Guides while securing the highest CSAT and business outcomes is a top priority.
About the Role- Own all facets of day-to-day management of the Success Guide team
- Training and career development, including coaching to drive high-quality deliveries that lead to successful customer business outcomes
- Managing team capacity and driving productivity targets
- Lead a high-performing team that consistently delivers on and/or exceeds the high standards of the team and makes a strong impact to Salesforce
You'll work closely with other Success Guide Managers on the execution of business objectives and support programs to drive operational excellence.
Requirements- Bachelor's Degree (or equivalent)
- 3 years of people management experience and strong coaching and personnel development skills
- Strong analytical skills with the ability to oversee and manage the Success Guides team's Business Metrics, productivity and outcomes leveraging the Salesforce platform
- Self-directed with the ability to prioritize, multi-task and perform effectively under pressure
The estimated salary for this role is around $110,000 per year, depending on location and experience.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
-
Customer Success Manager
hace 1 mes
Xico, México Salesforce, Inc. A tiempo completoJob Title: Customer Success ManagerAt Salesforce, Inc., we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for partnering with our largest and highest-profile customers to ensure their success on the Salesforce platform.Key Responsibilities:Partner with...
-
Customer Success Manager Mexico
hace 1 mes
Xico, México Moove A tiempo completo**About Moove**Moove is a pioneering company that aims to democratize access to vehicle ownership for mobility entrepreneurs worldwide. Our vision is to create a sustainable and integrated vehicle financing platform using cutting-edge technology and innovative productivity solutions.**About the Role**We are seeking an experienced and results-driven leader to...
-
Customer Success Manager
hace 4 semanas
Xico, México Salesforce A tiempo completoJob CategoryCustomer SuccessJob Details**About Salesforce**We're the Customer Company, inspiring the future of business with AI, Data, and CRM. Our core values drive us to help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth,...
-
Customer Success Manager
hace 1 mes
Xico, México Insider. A tiempo completoAbout UsAt Insider, we're a B2B SaaS company that drives growth for our clients worldwide. Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We've achieved unicorn status and are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor...
-
Customer Success Manager
hace 4 semanas
Xico, México Tuotempo A tiempo completoAbout the RoleTuotempo, the leading CRM for the Healthcare sector, is seeking a seasoned Customer Success Executive to join our international team. As a strategic consultant, you will develop a profound understanding of clients' challenges and opportunities, ensuring their success with Tuotempo.Key Responsibilities• Proactively identify upsell...
-
Customer Success Manager
hace 4 semanas
Xico, México Zendesk A tiempo completoAt Zendesk, we're committed to empowering our customers to achieve their objectives through exceptional customer experiences. As a Customer Success Manager - Scaled Success Expert, you'll play a critical role in ensuring our customers realize value from our solutions.Key responsibilities include managing large portfolios of customers, leveraging data to...
-
Technical Customer Success Manager
hace 4 semanas
Xico, México Crossover A tiempo completoMaximize Customer Success with Trilogy ProductsAs a Technical Customer Success Manager at Crossover, you will be responsible for bridging direct customer feedback with our product teams and harnessing impactful AI solutions to drive customer success. This role requires at least 3 years of experience in a customer success or product management role within the...
-
Customer Success Manager
hace 1 mes
Xico, México Clara A tiempo completoCustomer Success ManagerClara, a leading spend management platform in Latin America, is seeking a Customer Success Manager to join our team. As a key member of our commercial team, you will be responsible for developing and maintaining strong relationships with our clients, positioning Clara as the go-to spend management company, and driving business...
-
Customer Success Manager
hace 4 semanas
Xico, México Mindbody A tiempo completoWe're revolutionizing the fitness & wellness industry, and we're looking for talented professionals to help us achieve our mission. Mindbody + ClassPass bring together the best of both worlds: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're...
-
Customer Success Manager
hace 3 semanas
Xico, México Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Microsoft. In this role, you will be responsible for empowering customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products, services, and partnerships.Key ResponsibilitiesDrive customer success by actively...
-
Strategic Customer Success Manager
hace 4 semanas
Xico, México Salesforce A tiempo completoJob CategoryCustomer SuccessJob Details**About Salesforce**We're Salesforce, the Customer Company, inspiring the future of business with AI, data, and CRM. Our core values drive us to help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and...
-
Virtual Customer Success Manager
hace 1 mes
Xico, México Sap Se A tiempo completoAbout the Role:At SAP, we're seeking a highly skilled Virtual Customer Success Manager to join our team. As a key member of our Customer Success organization, you'll play a critical role in delivering exceptional support and guidance to our clients, helping them achieve their business goals and maximize the value of our SAP Cloud solutions.Key...
-
Virtual Customer Success Manager
hace 1 mes
Xico, México Sap Se A tiempo completoAbout the Role:At SAP, we're looking for a skilled Virtual Customer Success Manager to join our team. As a key member of our customer success organization, you'll play a critical role in delivering exceptional support and guidance to our clients. Your primary focus will be on building strong relationships with our customers, understanding their needs, and...
-
Customer Success Manager
hace 1 mes
Xico, México Venafi A tiempo completoProtect the World from CybercriminalsAre you passionate about making a positive impact and protecting the world from cybercriminals? If so, you may be a natural Venafi Warrior.**How You'll Be Protecting the World**:As a Customer Success Manager at Venafi, you'll be part of a ground-breaking team on our product portfolio.You'll educate customers on the value...
-
Customer Success Professional
hace 4 días
Xico, México Salesforce, Inc. A tiempo completoUnlock Customer Success with SalesforceAs a Customer Success Manager at Salesforce, you will play a vital role in driving customer success and revenue growth. This is an exceptional opportunity to leverage your technical expertise and business acumen to deliver unparalleled value to our customers.About the RoleThis position requires an experienced...
-
Customer Success Coordinator
hace 4 semanas
Xico, México Rockwell Automation A tiempo completoAt Rockwell Automation, we are seeking a highly skilled Customer Success Admin to join our team. This role will be responsible for managing the renewal quote to cash process of high-touch contracts in collaboration with the Customer Success Management team.The ideal candidate will have excellent communication and organizational skills, with the ability to...
-
Customer Success Ambassador
hace 3 días
Xico, México Third-Party Job Posts A tiempo completoAt Cloudbeds, we believe that our people are our greatest asset, and we're on a mission to power every property in the world. We're looking for a Customer Success Ambassador who will play a key role in achieving this goal.We're offering an estimated salary of $65,000 per year for this position. As a Customer Success Ambassador, you'll be responsible for...
-
Customer Success Representative
hace 4 semanas
Xico, México Dilitrust A tiempo completoAt DiliTrust, we are seeking a skilled Customer Success Representative to support our clients in their digital transformation journey. As a key member of our team, you will be responsible for managing the needs and evolution of a portfolio of existing DiliTrust clients in Latam, ensuring success, retention, and growth.**Key Responsibilities**Establish and...
-
Customer Success Advocate
hace 4 semanas
Xico, México Yalo Inc. A tiempo completoRole SummaryYalo Inc. is seeking an experienced Customer Success Manager to join our team. This role will be responsible for ensuring customers are successful by working closely with them and internal teams to execute the roadmap and implement growth strategies.ResponsibilitiesUnderstand and document the value levers of the customers.Update customer value...
-
Xico, México Salesforce, Inc. A tiempo completoAbout This OpportunityThis role is an exceptional chance to make a meaningful impact at Salesforce, Inc., as a Customer Success Manager. We are seeking a skilled and customer-focused professional to join our team.As a trusted advisor, you will partner with key accounts to drive success and growth. Your expertise in technical customer success, SaaS platforms,...