Business Development Manager Mexico

hace 1 mes

Xico, México Moove A tiempo completo
About Moove

We're on a mission to democratise access to vehicle ownership for mobility entrepreneurs worldwide. Our vision is to build the largest integrated vehicle financing platform using technology and future productivity to scale, creating sustainable jobs globally.

About the Role

We're seeking an experienced leader with excellent people skills, strong business acumen, and an entrepreneurial attitude to be our Customer Success Manager. As a key member of our team, you'll be responsible for building a high-performance Customer Success Team and ensuring the satisfaction, retention, safety, and success of our customers.

Key Responsibilities
  • Build and lead a team to successfully achieve Moove's launch and scale goals.
  • Drive KPI success across metrics such as driver satisfaction, retention, and churn.
  • Develop and implement processes, tools, and tracking to understand the success of the team.
  • Analyse telematics data and develop proactive training for our customers.
  • Ensure driver safety and implement initiatives to improve operations, efficiency, and effectiveness.
  • Work closely with the City Manager to drive projects and resolve operational or product issues.
Requirements
  • A keen sense of responsibility, initiative, and ability to inspire, comfortable working autonomously and in a team environment.
  • A minimum of 4 years of experience, or less if you're an overachiever.
  • Operational experience; knowledge of the automotive/ride-hailing/fleet industry is a plus.
  • Excellent verbal and written communication skills in Spanish and English.
  • Excellent organisation and project management skills.
  • Balancing attention to detail with swift execution - we need to do things quickly and well.
  • Ability to prioritise important and urgent activities.
Our Team

We're a collaborative, positive, curious, and engaged team that thinks fast, works smart, laughs often, and is looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.

Salary and Benefits

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience. We offer a competitive benefits package, including health insurance, retirement plans, and opportunities for professional growth and development.

Movve is an equal opportunity employer and welcomes people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

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