Administrative Support Specialist

hace 13 horas


Zapopan, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Tata Consultancy Services (TCS) in Guadalajara.

About the Role:

This is an onsite position that requires excellent communication skills, both verbal and written. As a Customer Service Representative, you will be responsible for providing top-notch support to clients in the USA.

Responsibilities:

  • Provide exceptional customer service to clients via phone or other communication channels.
  • Resolve customer inquiries and issues in a timely and professional manner.
  • Meet and exceed performance metrics and targets.

Requirements:

  • At least 1 year of relevant work experience in a customer-facing role.
  • Excellent phone etiquette and interpersonal skills.
  • Must live in Guadalajara or Zapopan, Jalisco to be considered.
  • High English level (written and spoken).

What We Offer:

As a valued member of our team, you can expect:

  • A competitive salary of $19,000 MXN per month before taxes.
  • Fantastic benefits from day one, including food vouchers, private medical insurance, and more.
  • Full law benefits.
  • A 30-day Christmas bonus (aguinaldo) in December.
  • The opportunity to increase your salary every year based on your performance.
  • A standard 8-hour shift.

Company Overview:

Tata Consultancy Services (TCS) is one of the best companies in Guadalajara, offering a range of exciting opportunities for career growth and development.



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