ServiceNow ITSM Developer

hace 6 días


Monterrey, Nuevo León, México Infosys A tiempo completo

Job Title: ServiceNow ITSM Developer

About the Role:

We are seeking a highly skilled ServiceNow ITSM Developer to join our team at Infosys. As a ServiceNow ITSM Developer, you will play a critical role in designing, implementing, and deploying ServiceNow ITSM solutions for our clients.

Key Responsibilities:

  • Design and implement ServiceNow ITSM solutions aligned to industry best practices
  • Work closely with cross-functional teams to understand and design solutions
  • Translate functional and technical requirements into implementation work packages
  • Develop and deploy ServiceNow ITSM applications and integrations
  • Collaborate with stakeholders to understand business requirements and develop solutions

Requirements:

  • Bachelor's degree or foreign equivalent required from an accredited institution
  • At least 3 years of experience in development and scripting, configuration, validation, and deployment
  • Minimum of 3 years of experience in implementing IT Service Management and ITIL processes
  • Strong communication skills, both written and verbal, with the ability to describe technical solutions in business terms
  • Experience working with ServiceNow platform for global customers

Preferred Qualifications:

  • Certified ServiceNow Implementation Specialist, ITIL
  • Planning and coordination skills
  • Good communication and analytical skills

About Us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.

Our Culture:

We are an equal opportunity employer and value diversity in our workplace. We believe in creating an inclusive environment where everyone can thrive and contribute to their fullest potential.



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