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Basis Subject Matter Expert Ecs Enhanced Operations Service
hace 2 meses
About the Role
The Enhanced Operations Service Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.
Key Responsibilities
- Lead and optimize strategic customers' end-to-end delivery and operation model during the customer's cloud transformation journey.
- Collaborate with cross-functional teams to ensure seamless delivery and operation of SAP's private cloud offering.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Provide expert guidance and support to customers on cloud transformation best practices.
- Stay up-to-date with industry trends and emerging technologies to drive innovation and growth.
About the Team
The Enterprise Cloud Services (ECS) Delivery organization is part of the Customer Services & Delivery (CS&D) Board area, with a mission to run and operate SAP's private cloud offering.
About SAP
SAP enables customers to bring out their best, with a company culture focused on collaboration and a shared passion to help the world run better. We focus on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
