SAP Basis Service Delivery Specialist
hace 4 semanas
About the Role
The SAP Basis Service Delivery Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.
Key Responsibilities
- Act as the primary point of contact for the TSMs with the delivery organization, ensuring activity plans are created together with the TSMs and CDMs.
- Address technical delivery challenges throughout the customer lifecycle, collaborating with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services.
- Collaborate with Product Development and support for roadmap, feature, and bug fixes.
- Manage operational tasks, handle customer escalations, and drive process improvements.
Requirements
- Bachelor's degree or higher in Computer Science, Engineering, or Information Management.
- 6+ years of experience in the IT industry, with a primary focus on SAP technology (BASIS).
- Minimum of 5 years of experience in a technical role, with a demonstrated ability to manage a variety of SAP products running on SAP HANA/Sybase.
- Advanced technical background in Linux-based server operating systems.
About SAP
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
Our Culture
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
-
SAP Basis Service Delivery Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México Sap Se A tiempo completoAbout the RoleAt SAP, we're seeking a highly skilled SAP Basis Service Delivery Specialist to join our team. As a trusted advisor, you'll play a pivotal role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Key ResponsibilitiesAct as the primary point of contact for the TSMs with the delivery organization, ensuring...
-
SAP Basis Service Delivery Specialist
hace 2 semanas
San Pedro Garza García, Nuevo León, México Sap Se A tiempo completoAbout the Role: We are seeking a skilled Service Delivery Specialist for SAP Basis to join our team. As a key member of our SAP ECS – Enhanced Operations Service (EOS) organization, you will serve as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Key Responsibilities:Act as the primary...
-
Sap Basis Service Delivery Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México Sap Se A tiempo completoAbout the RoleSAP is seeking a highly skilled Sap Basis Service Delivery Specialist to join our team. As a trusted advisor, you will play a pivotal role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. Your primary responsibility will be to serve as the primary point of contact for the TSMs with the delivery...
-
Sap Basis Service Delivery Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Sap Se A tiempo completoAbout the RoleThe Service Delivery Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. Operating as the primary point of contact for the TSMs with the delivery organization, SDS...
-
BASIS Service Delivery Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Service Delivery Specialist to join our SAP ECS Enhanced Operations Service organization. As a trusted advisor, you will play a pivotal role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Your primary responsibility will be to serve as the primary point of contact for the...
-
BASIS Service Delivery Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoUnlock Your PotentialAt SAP, we're committed to helping our customers succeed in the digital economy. As a Service Delivery Specialist, you'll play a critical role in ensuring the smooth operation of our Enterprise Cloud Services. Your expertise will be instrumental in safeguarding and optimizing our customers' investments in SAP technology.Key...
-
Service Delivery Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Sap A tiempo completo**Job Summary**We are seeking a highly skilled Service Delivery Specialist to join our SAP ECS - Enhanced Operations Service (EOS) organization. As a trusted advisor, you will be responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.**Key Responsibilities**Act as the primary point of contact for the TSMs with the...
-
SAP Basis Technical Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México SAP SE A tiempo completoAbout the RoleThe SAP Basis Service Delivery Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Key ResponsibilitiesAct as the interface for the EOS delivery team with the...
-
Service Delivery Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México Sap A tiempo completo**We Help You Deliver Excellence**At SAP, we strive to empower you to bring out your best. Our company culture is built on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that values flexibility, innovation, and a future-focused approach. We offer a highly...
-
Service Delivery Expert
hace 2 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoRole OverviewThe Service Delivery Specialist plays a pivotal role within the SAP ECS - Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Key ResponsibilitiesAct as the primary point of contact for the TSMs with the delivery...
-
SAP Enterprise Cloud Services Delivery Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoUnlock the Power of Cloud TransformationAt SAP, we're committed to helping our customers achieve their business goals through innovative cloud solutions. As an Enhanced Operations Service Specialist, you'll play a pivotal role in ensuring the smooth operation of our customers' cloud environments.Key Responsibilities:Ensure day-to-day quality service delivery...
-
SAP Basis Expert ECS Enhanced Operations Service Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Sap Se A tiempo completoJob SummarySAP Basis Expert ECS Enhanced Operations Service Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.Key Responsibilities Ensure Day to Day quality service...
-
SAP BASIS Senior Technical Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México SAP SE A tiempo completoAt SAP, we are dedicated to empowering our customers to achieve their goals through innovative solutions. Our collaborative culture and commitment to excellence make us a leader in the industry.Role OverviewThe Service Delivery Specialist plays a critical role in the SAP ECS – Enhanced Operations Service (EOS) organization. As a trusted advisor, you will...
-
Service Delivery Specialist
hace 1 mes
San Pedro Garza García, Nuevo León, México SAP A tiempo completoWe help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
San Pedro Garza García, Nuevo León, México Sap Se A tiempo completoJob SummarySAP Basis and Performance Expert for Enhanced Operations ServiceWe are seeking a highly skilled SAP Basis and Performance Expert to join our team in Enhanced Operations Service. As a key member of our team, you will be responsible for ensuring day-to-day quality service delivery and achieving various service KPI and SLA's. You will also be...
-
SAP Enterprise Cloud Services Delivery Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Sap A tiempo completo**Transforming Business with SAP Cloud Services**At SAP, we empower organizations to drive innovation and growth through our cutting-edge cloud solutions. As a key member of our Enterprise Cloud Services Delivery team, you will play a pivotal role in ensuring seamless cloud transformation for our customers.**Your Mission**As a Cloud Transformation Expert,...
-
SAP Enterprise Cloud Services Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Service Delivery and Optimization Specialist to join our SAP Enterprise Cloud Services team. As a trusted advisor, you will play a pivotal role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Key ResponsibilitiesAct as the primary point of contact for the TSMs with the...
-
SAP Basis Application Administrator
hace 4 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoWe're seeking a skilled SAP Basis Application Administrator to join our team.As a key member of our Cloud Operations team, you will be responsible for driving continuous improvement to increase operation, availability, and efficiency. You will also be involved in infrastructure landscape re-architecture and new technology adoption.Key...
-
SAP Enterprise Cloud Services Delivery Expert
hace 4 semanas
San Pedro Garza García, Nuevo León, México Sap A tiempo completo**Transforming Businesses with SAP**We are seeking an experienced SAP technology professional to join our Enhanced Operations Service team. As a trusted advisor, you will be responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.**Key Responsibilities:**Ensure day-to-day quality service delivery and...
-
SAP Enterprise Cloud Services Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Service Delivery Specialist to join our Enhanced Operations Service organization. As a trusted advisor, you will play a pivotal role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Key ResponsibilitiesAct as the primary point of contact for the delivery organization with...