Global IT Support Specialist

hace 1 mes


Guadalajara, Jalisco, México Cognizant A tiempo completo
Improve Your Career in a Fast-Growing Company

We are hiring a talented individual to support one of our clients as an IT Engineer. At Cognizant, we value diverse perspectives and offer career growth opportunities.

This role involves adhering to defined processes and procedures, including event detection, categorization, and closure. You will also handle service requests, IT incidents, and access requests, ensuring delivery excellence and customer satisfaction.

To succeed in this position, you should have 1+ year of experience in bilingual service desk or tech support, with knowledge of ticketing systems. Advanced proficiency in Portuguese and English is required.

Why choose Cognizant?

We offer a highly competitive benefits and salary package, with ongoing support for training and development plans. As one of the largest and fastest-growing IT services providers worldwide, we provide opportunities to work with leading global companies and invest in people's well-being.

Our inclusive culture promotes diversity, respect for human rights, and a commitment to building a better future. We believe that our culture makes us stronger and create conditions for everyone to thrive.

Estimated Salary: $70,000 - $90,000 per year



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