Application Support Analyst

hace 3 semanas


Xico, México Thomson Reuters A tiempo completo

About the Role:

In this opportunity as an Application Support Analyst, you will drive service improvement and innovation in productivity, software quality, and reliability.

Responsibilities:

  • Monitor and analyze business operational and technical key metrics.
  • Effectively communicate complex problems, concepts, and solutions to varied audiences.
  • Contribute to the strategy of the department and drive implementation of department goals that support the company's core values.
  • Partner with security, data center, and service governance teams to deliver compliance with internal and external standards.
  • Ensure documentation, processes, and procedures are updated regularly.

About You:

You are a fit for this role if you have:

  • 3+ Years of experience in software development and/or technology infrastructure and operations.
  • Bachelor's degree or equivalent required; Computer Science or related technical degree preferred.
  • Fluent in speaking and writing English.
  • Proven track record of success participating in projects and initiatives.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model.
  • Culture of equality, diversity, and inclusion.
  • Comprehensive benefit plans.
  • Opportunities for learning and development.
  • Employee-driven Business Resource Groups.


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