Fleet Services Coordinator

hace 2 días


Xico, México Daimler Truck North America A tiempo completo

About the Role:

We are seeking a highly organized and detail-oriented Fleet Services Analyst to join our team at Daimler Financial Services Mexico. As a key member of our Fleet Services group, you will be responsible for retrieving and distributing contract and account documentation to our customers, dealers, and brand partners.

Key Responsibilities:

  • Fulfill document requests from external customers, including contract and title copies, loan balance reports, amortization schedules, and account payment histories.
  • Monitor the Fleet Services group mailbox and retrieve/review emails received, opening tasks in the system accordingly.
  • Support minor accounts payable tasks, including invoice review and suspense funding monitoring.
  • Make independent decisions for appropriate action to be taken according to documented policies and procedures.
  • Evaluate incoming requests and determine if all required information and approvals are included to fulfill the request in accordance with documented policies and procedures.
  • Assess risk and determine when to appropriately escalate to next level management.

Requirements:

  • High School degree required; Bachelor's degree preferred.
  • Bilingual skills.
  • Adapting in real time to audience needs: Attention to Detail; Clear Communication; Documentation; Effective Written Communication; Prioritization; Time Management.
  • Ability to communicate internally and externally with all levels of employee.
  • Accounting skills.
  • Customer service skills.
  • MS Office.

About Us:

Daimler Financial Services Mexico is a branch of the Daimler Trucks group, offering financial solutions that adapt to the needs of our distributors, clients, and market. We value diversity and are committed to creating an inclusive work environment that enhances our culture and brings us to the forefront among top global companies.



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