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Bilingual Customer Service Representative
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We are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team at Allianz Partners. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities- Answer inbound calls and handle customer inquiries and issues in a courteous and professional manner.
- Develop a thorough understanding of our products and services to provide accurate and timely information to customers.
- Achieve individual quality and productivity targets, contributing to overall team KPIs.
- Participate actively in team meetings and contribute to a positive and collaborative team environment.
- High School diploma or equivalent.
- Excellent communication skills, with the ability to communicate effectively with customers in English and Spanish.
- Minimum 6 months of experience in customer service or a related field.
- Competitive base salary and bonus structure.
- Opportunity to grow and develop your career with our company.
- Training and development programs to enhance your skills and knowledge.
- A dynamic and supportive work environment.
Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. We are committed to delivering exceptional service to our customers and are seeking talented individuals who share our values and passion for customer service.
