Customer Service Representative

hace 1 semana


Tlalnepantla, México TE Connectivity Corporation A tiempo completo

At TE Connectivity Corporation, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Our Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about our products or services.

They may promote and sell our company's products or services as well as investigate and resolve customer complaints.

A key area of focus is to develop strong business relationships via our Extraordinary Customer Experience strategy.

Key Responsibilities
  • Provide exceptional customer service and support via phone, email, and correspondence
  • Process transactions and respond to customer inquiries in a timely and professional manner
  • Investigate and resolve customer complaints in a fair and efficient manner
  • Develop and maintain strong business relationships with customers and internal stakeholders
Requirements

We are looking for individuals who possess excellent communication and problem-solving skills, as well as a strong customer service focus.

Our ideal candidate will have a strong understanding of customer service principles and practices, as well as the ability to work in a fast-paced environment.

They will also have a strong attention to detail and be able to multitask effectively.

What We Offer

At TE Connectivity Corporation, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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