Bilingual Sales Representative

hace 1 semana


Tlalnepantla, México AT&T A tiempo completo

Job Summary:

We are seeking a highly skilled Bilingual Sales Representative to join our team at AT&T. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales support to our business customers.

Key Responsibilities:

  • Customer Service: Provide world-class service to our business customers, addressing their concerns and finding solutions to meet their needs.
  • Sales and Support: Sell a range of AT&T products and services, using strategies to foster meaningful relationships with customers and elevate the purchasing experience.
  • Account Management: Identify growth opportunities for our business customers, integrating additional lines or services into their accounts to bolster their business expansion.
  • Product Knowledge: Gain proficiency in a variety of offerings, including Telephone Services, hotspots, wireless devices, DIRECTV, Internet solutions, and business systems.
  • Upselling and Cross-Selling: Specialize in enhancing customer plans through upgrades, package modifications, and the introduction of new services.

Requirements:

  • Language Skills: Advanced English fluency to effectively communicate with U.S. customers.
  • Sales Experience: At least 1 year of sales experience with outstanding communication skills and the ability to build positive customer relationships.
  • Technical Skills: Experience using personal computers and Microsoft Office products to research information and support customers while talking to them on the phone.
  • Availability: Availability to train and work 40 hours across 5 days of the week within our operating hours of 7:00 AM to 6:30 PM CST, Monday to Saturday, accommodating Daylight Saving Time and holidays.

Benefits:

  • Competitive Pay: Monthly Base Salary: MXN$18,000 (before Taxes)
  • Bonus Structure: Average monthly bonus of MXN $8,000, when you meet your sales and service targets
  • Perks: Life Insurance, 15 days of Christmas Bonus, Vacation days, plus three personal days, onsite medical and more.
  • Discounts: 50% discount on five lines of AT&T Wireless service.

What We Offer:

  • Training and Development: Paid training starting from the first day.
  • Work-Life Balance: Regular working hours, Monday to Saturday, with a balance of work and personal time.


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